FM+ strengthens Heron Foods relationship as it takes on retail stores cleaning contract

FM+ has been selected by national frozen food chain Heron Foods to provide cleaning services at 10 of its retail outlets across the north of England.

It comes after the successful business, which has brands including Muller, Birds Eye and McCain Foods, has used FM+ for 15 months to manage the cleaning of its head office and distribution centre in Melton, East Yorkshire.

Green Commercial Cleaning (the cleaning company under the FM+ brand) initially carried out a complete review of cleaning standards at the centre, moving cleaning schedules to introduce cleaning shifts at either end of the working day to avoid disruption to staff, with a daytime janitorial service and weekend visits.

Cleaning standards improved significantly, whilst the FM+ 'Peace of Mind' Management System was also introduced, which remotely monitors staff attendance and provides real time reporting and electronic auditing through a client web portal.

Maxine Saffery, commercial manager at FM+, was delighted to extend the company's work with Heron Foods, with the contact also creating new jobs.

"It is always rewarding to extend your work with a current client as that is a great indicator that you are doing a good job and that your work is appreciated," she said.

"Our Continuous Improvement Scheme saw us introduce a revolutionary mopping system at Heron Foods which is only available to a select number of companies, enhancing the cleaning standards and bringing excellent audit scores.

"Our work for Heron Foods now crosses both office cleaning and retail, which are very different challenges, but they know our commitment to quality customer service, and our open approach, will deliver the high-standards required.

"It has also created some new roles at our business, and it is always nice to be taking on new staff and expanding our area of coverage."

FM+ has also secured a contract with Toffs Bar and Grill in Newland Avenue, Hull to provide daily cleaning services.