Timegate (Time and Attendance)

Timegate is the global workforce management solution purpose-built for cleaning and facilities management providers. It’s scalable, best-in-class software that provides business-critical information to help us operate efficiently and improve performance, while reducing cost and risk.

Start with the core Timegate Essentials pack to handle employee and customer information along with time and attendance and schedules. Then we have the additional packs for employee engagement, finance, recruitment, reporting and service making it easier to seamlessly grow our business.

Timegate helps us be more profitable and retain more clients. Innovative, versatile and industry-specific, Timegate adds a competitive edge to our business.

This system dramatically reduces data entry and errors, and integrated data means that time records are immediately ready for payroll, invoicing and reporting. Plus, our time and attendance software helps control labour costs, manage compliance and prevent fraud and time theft like buddy punching and ghost employees.

Timegate is an essential package for schedules, employee rosters, time and attendance, and reporting along with add-on packs for employee engagement, employee recruitment, finance management, insights and reporting, and service delivery.

Through Timegate each employee logs onto the system at the start of their shift via their mobile phones. We create a geo fence around each of our customers sites. Once our employee is inside the geo fence they are able to log in. At the end of their shift, they log out whilst in the geo fence.

The system is in real time and can not be retrospectively changed.

Please see the video showing this process being carried out.

Servicetrac (Service and Auditing system)

Servicetrac helps Green Commercial Cleaning and FM Plus deliver on promises to our customers. From tasks and incidents to measuring the quality of the work performed, Servicetrac facilitates performance improvement, cost and risk reduction and customer satisfaction. With a centralised solution, we have better visibility of our teams and operations in the field along with service-level insight that drives decision-making and ensures our SLA’s are achieved.

Connected Service and Delivery. Servicetrac digitally captures data for real-time visibility and sends alerts when there’s something we need to know. That way, we can make data-driven decisions to avoid risk and provide quality service to our customers.

Servicetrac ensures SLA compliance and service delivery by enabling mobile audits and inspections for client sites and funnelling data to centralised control. Service issues caught or reported are transferred to our integrated helpdesk for resolution. We recognise through our contract we have standards to achieve, SLAs to meet and Servicetrac will help you do it.

Better processes lead to better productivity and deliver results to our customers. Our service delivery software takes normally anecdotal information and transforms it through scoring, photo and note captured audits and inspections into evidence-based performance results.

Flexible Solutions for Intuitive Growth

With task, incident and activity tools accessible in the back office and the field, Servicetrac handles our contract needs, no matter the complexity. Plus, intuitive functionalities like daily logs, mapping tools, forms and billing engines simplify your contract management.